Permitting Home

Privacy Policy


  1. The City of Anna is sensitive to your privacy interests and believes that the protection of those interests is important. The City's goal in collecting personal information online is to provide you with the most personalized and effective service possible. By understanding your needs and preferences, the City may provide you with improved service. The City strives to protect online personal information in the same manner that the City protects citizen and business information obtained through other means. The following is an explanation of the City’s policy regarding personal information supplied when using the City’s online services.


  1. City Online Privacy Policy: When you visit the City of Anna portal, we may use automated tools to log information about each visit. We process this information in the aggregate to determine site performance issues, such as popular pages, most frequently downloaded forms, and other site performance characteristics. This information does not identify you personally. We do not track or record information about individuals and their visits. The City does not keep any personal information about you or your online visit unless you have specifically supplied it to us to obtain services through our online portal. Any form of electronic communication will be treated in the same way as written forms of communication, and in many instances it will be considered public information available to the public if requested. To the extent allowed by law, the City will make reasonable attempts to protect personal financial information from disclosure.


  1. Sensitive Communications: Visitors to the City’s portal, and those interacting with or accessing the City's online services, are hereby notified that any information provided to the City online may not in all instances be maintained confidentially by the City. Information received by the City by any person through a City online portal may be later shared with third parties, particularly when such information is subject to disclosure under the Texas Public Information Act or other law. Any person wishing to communicate confidentially with the City or any City official, officer, or employee should first contact the City to determine the appropriate channel for such communication, prior to revealing any sensitive material that they do not wish shared with third parties. Notwithstanding the foregoing or any other provision in this Privacy Policy, the City shall not disclose to third parties a credit card, debit card, charge card, or access device number that is collected, assembled, or maintained by the City; provided, however, that the City may disclose such information to entities providing credit and debit card processing services if such entities have agreed and are required to keep such information confidential.


  1. Disclaimer: While every effort is made to keep information provided over the internet accurate and up-to-date, the City of Anna does not certify the authenticity or accuracy of such information. No warranties express or implied, are provided for the content, records and/or mapping data herein, or for their use or interpretation.


  1. The City of Anna, its elected officials, officers, employees, and agents assume no legal responsibilities for the information or accuracy contained in online data, including any action taken from reliance on any information contained in this portal and shall have no liability for any damages, losses, costs, or expenses, including, but not limited to attorney's fees, arising from the use or misuse of the information provided herein. Your use of this portal shall constitute an agreement by you to release the City of Anna, its elected officials, officers, employees and agents from such liability. By accessing this portal and accessing any information or services therein, the user is agreeing that the above Disclaimer has been read and that he/she has full understanding and is in agreement with same.